Terms of service
Last updated: [last updated date]
These terms apply to waadaly, an online wedding planner for Muslim couples. By creating an account you agree to them, without losing your mandatory consumer rights.
Seller and contact
waadaly is a service of [company name], established in Belgium: KBO [KBO number] · VAT [VAT number] · [address]. Contact hello@waadaly.com for support, purchases and withdrawal requests; privacy questions go to hello@waadaly.com.
Free and Premium
Free includes one login, up to 60 invitations and personal RSVP links, and no PDF downloads. Premium costs a one-time €29.99 including VAT: unlimited invitations and RSVP links, PDF downloads and one invited partner login. It is not a subscription and has no automatic renewal. Premium belongs to the wedding plan and is shared with the invited partner, with a maximum of two people per wedding. Demo PDFs are sample previews, not a Free-account entitlement.
Payments
Paid purchases will be handled by our payment provider, Stripe. We never see or store full card details. Test-mode activation is not a paid purchase and does not charge you; payment functionality is not yet live.
14-day withdrawal and money back
If you are not satisfied with Premium, email hello@waadaly.com within 14 days of payment to ask for your money back. A clear statement that you wish to withdraw is enough; no reason or special form is required. We will refund the full amount within 14 days of your request, using the same payment method unless you agree otherwise, without fees. This promise also applies if you have already used Premium. We do not require you to waive your EU 14-day right of withdrawal to start using the digital service; all mandatory rights for digital content and services remain intact.
Your content and partner
Your content stays yours. You allow us to store and process it only to provide the service. You are responsible for a valid reason to use guest details, informing guests and the invitations you send. Your Premium partner can see and edit the whole plan and can be removed at any time. If the owner deletes their account, the partner keeps the shared plan.
Acceptable use and account security
Do not upload unlawful content, misuse guest data or try to access another couple’s data. Keep your password safe and tell us if you suspect unauthorised access. We may restrict misuse proportionately and explain the reason where legally permitted.
Availability
We do our best to provide a reliable, secure service, but do not guarantee uninterrupted availability. Maintenance or faults may cause interruptions. Your statutory rights if the digital service is not supplied or does not conform remain unaffected.
Religious and legal guidance
Islamic, religious and legal information in the app is general guidance, not individual advice or a guarantee of validity. Always consult an imam and your local authorities about your Nikah, mahr, wali and legal requirements.
Liability
Liability is limited only to the extent Belgian law allows. Nothing excludes liability for intent or gross negligence, or liability that mandatory consumer law forbids us to exclude. You remain responsible for your decisions and agreements with venues and suppliers, without limiting your statutory rights.
Changes and ending the service
We may change these terms with advance notice by email or in the app. Changes will not remove your mandatory rights. If we end the service, we will give reasonable notice and an opportunity to download your data; any statutory refund or other remedy remains available.
Belgian law and courts
Belgian law applies. Consumers keep the mandatory protection of the law of their country of residence. Disputes may be brought before the competent Belgian courts; consumers may also use the courts available to them in their country of residence.
Dispute resolution
Please first contact hello@waadaly.com so we can try to resolve a problem. The former EU Online Dispute Resolution platform is no longer available and is not used. This does not affect your access to competent courts or other available consumer remedies.